With Amex Platinum, I get to enjoy 50% off my total bill if I order one combo bag and one other seafood item worth at least $30.
Sri Lankan Crab Combo S$88
1 Sri Lankan Crab, 350g Prawns, 300g Clams, Corn, Sausages
|Sri Lankan Combo cooked in Zesty Garlic Butter sauce|
|Huge Crab Claw|
Alaskan King Crab Legs 250g $13 per 100g
|Alaskan King Crab legs in Beurre Blanc sauce|
|Huge Crab Leg|
|Look at how fresh the crab meat is in the picture!|
|Fresh Crab Meat|
|Close up shot of the Zesty Garlic Butter sauce|
|Louisiana Hot Sauce|
|The empty shells speaks of a delicious seafood meal!|
|Menu at Vivocity|
|Basin for diners to wash their hands|
Concerned, I informed Dancing Crab just in case there were other cases as well and they could do something about their processes. A staff, Mr W, called me the next day and asked me how I was. I told him I was fine and it was just a mild case of diarrhoea. He asked me to text him a picture of my bill. I did so and he replied, "Noted with thanks." After a few days, I still did not hear from him so I texted him and asked him about it.
He called me and he told me that ours was an isolated case and it could be because we were allergic to crabs. I rolled my eyes. He even told me that he would go to the toilet every time he ate crabs. I told him that we had patronised the outlet several times and that I just wanted to be assured that everything was fine since this was my favourite outlet. This was when he told me to call him on his mobile phone the next time I patronise the Vivo outlet. HE WOULD EAT THE EXACT SAME THING I ORDER TO ASSURE ME THAT THEIR FOOD IS SAFE. This was such an insincere response as it contradicted with what he had said earlier. Anyway, I had no interest in prolonging the conversation so I hung up after he had said what he wanted to say.
All I wanted to hear was - Madam, we have ensured that our kitchen processes are fine. Period.
As a result, I most probably would patronise the outlet at Orchard Central in future. I have posted some photos of my experience in Orchard Central.
|Dancing Crab Signature Sauce|
|Boston Lobster in Zesty Garlic Butter Sauce|
Food 4/5 Pricing 3/5 Variety 3/5 Service 3/5 Ambience 4/5 Sassiness 4/5
Will I be back? Definitely! I also heard that their crab cakes are fantastic!
Address: VivoCity #03-10, 1 Harbourfront Walk, VivoCity, Singapore 098585
Phone: 6222 7377
Address: 181 Orchard Road, #07-14/15, Orchard Central, 238896
Phone: 6509 1878